Helpline No Of IRCTC – Complaint Number Of Railway

The IRCTC helpline numbers are set up to help passengers in need to complaint for railway and ensure their safety and security.

From IRCTC complaint for food to cleaning request and ticket booking to refund and cancellation, you can call helpline numbers of IRCTC any assistance.

Read on to know all about IRCTC customer care number

Check Out: Toll-Free CM Helpline Number

IRCTC Toll Free Number24×7 Complaint Number Of Railway

Below listed are the 24×7 IRCTC toll-free Number you can use to make any railway enquiry. The below listed IRCTC customer care numbers can be reached from anywhere in the country.

Toll-Free NumberServices
1323e-catering
138Grievance
1800-111-139General Enquiry
1800-111-322Railway Police
1800-11-1321Catering related suggestions & Complaints
155210
011155210
Vigilance
182Child & Women Safety
1512Zonal Railway Police
1098Missing Child Helpline
139PNR enquiry
Cancellation
Fare Related Query
Seat Availability
Current Train Running Position

Helpline Number Of IRCTC- IRCTC Air Helpline For Air Tickets And Tourism

Here is the helpline no of IRCTC for air ticket booking and IRCTC tourism. International and domestic passengers can use the IRCTC customer care number.

ServiceIRCTC HelplineEmail
Air Ticket1800-110-139
0755-6698100
0755-4090400
flights@irctc.co.in
Tourism1800-110-139
0755-6698100
0755-4090400
tourism@irctc.com
Maharajas’ Express+91 97176-35915maharajas@irctc.com
Buddhist Train+91 97176-48718buddhisttrain@irctc.com

Helpline No Of IRCTCZone-Wise Control Room Numbers

Below listed are the Zonal complaint number for Railway. You can use the below helpline no of IRCTC to get answers to your queries.

FAQS On IRCTC Customer Care Number

Find below FAQs on helpline no of IRCTC. From IRCTC complaint for food to parcel complaint, you can find answers to every questions below.

Which is the railway enquiry app?

Rail Enquiry is the railway enquiry app. To download, Android users click here and iOS users click here.

You can find live train running status, cancel tickets or find information about special trains and cancelled trains on the app. Railway news and updates are also available on the app.

What is the helpline no of IRCTC for refund?

You can call the toll-free number 139 for IRCTC ticket cancellation and refund related queries. Here are more numbers you can use for IRCTC refund related queries:

Language: English & Hindi

Email for cancellation and refund of tickets booked through the IRCTC site/app:

I-tickets/e-tickets : care@irctc.co.in
E-tickets : etickets@irctc.co.in

What is railway women’s helpline number?

Indian Railway’s women helpline number is 182. For child safety too you can call this helpline no of IRCTC.

What is railway security helpline number?

Indian Railway has launched the nationwide helpline – 182 to ensure the security of passengers. You call helpline no of IRCTC to report malpractices or any exploitation by touts.

What is railway pension helpline?

1800-1805-321 is the railway pension helpline. All central government employees can contact this number for any pension related queries.

What is railway medical helpline?

For any medical help, you can call the railway toll-free helpline 139.

How to send feedback to IRCTC via SMS?

You can send your IRCTC feedback at +91-9717630982. Indian Railways will take a note of suggestions.

What is IRCTC helpline email id?

Below listed are the IRCTC email ids:

E-ticket cancellation: etickets@irctc.co.in

1. I-tickets/e-tickets: care@irctc.co.in
2. Tourism queries: tourism@irctc.com
3. Buddhist Train: buddhisttrain@irctc.com
4. Air ticket related queries: flights@irctc.co.in
5. Maharaja Express: maharajas@irctc.com

Which IRCTC complaint portal?

The IRCTC complaint portal is RailMadad, A Grievance Redressal Mechanism. From registering complaint to tracking the status. you can do a lot more on the IRCTC complaint portal

How to dial toll-free 139 complaint number of Railway?

The helpline no of IRCTC 139 is available in 12 Indian languages. You do not need a smart phone to dial and register a complaint using 139.

Below given are the options you will find when you dial 139 Indian Railway helpline.

Press 1 for queries related to medical assistance and security. You will be connected to a call center executive

Press 2 for information related to:

1. PNR status
2. Accommodation
3. Train arrival and departure
4. Fare enquiry
5. Ticket booking and cancellation
6. Wake up alarm and destination alert
7. Meal booking
8. Wheel chair booking

Press 3 to making complaints related to catering

Press 4 for any general complaints and queries

Press 5 if you have a query related to vigilance

Press 6 to get help if you met with an accident

Press 9 to know the status of your complaints

Press * to talk to an executive

Which is IRCTC refund complaint email id?

The IRCTC refund compliant email id is care@irctc.co.in. You can email to this id for any of your I-tickets/e-tickets related queries.

Which is IRCTC parcel complaint number?

139 is the IRCTC parcel complaint number. You can also raise your parcel complaint on RailMadad website. For parcel booking and other related services, click here

How to raise IRCTC complaint for food?

To raise IRCTC complaint for food, dial toll-free helpline number of IRCTC -139 and press 3 to register IRCTC complaint for food.

You can also register any IRCTC related complaint on the RailMadad website.

How to raise IRCTC complaint for cleaning

To raise IRCTC complaint for cleaning complaint, you can visit Coach-Mitra and raise your cleaning request.

You can also raise IRCTC complaint for cleaning by sending SMS to 9821736069 or 9821736069

Number to SMS – 9821736069

Format – OB< Space >< Service Code >< Space >< 10-digit PNR number>< Space >< Description >
Example – OB T 2945014563 Toilet choked

Number to SMS – 9821736069

Format – OB< space >< service code >< space >< 10 points PNR No. >< space >Example – OB T 2945014563 Toilet choked

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August 18, 2020 Last Updated: August 8, 2024

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